The website, lunamobile.co.za, gathers navigational information about where visitors go on our website. This information allows us to see which areas of the website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides information regarding the general use of the website.PERSONAL INFORMATION
If you complete a general "Contact Us" form on our website, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message. If you use the "Contact Us" feature of our website, we may collect your name, title, organization, address, telephone number, fax number, e-mail address and any information that you provide in the text of your message. The information collected in the "Contact Us" feature is only used to reply to visitors' requests for information.Registering with the Online Store
Online visitors are given the opportunity to register with the lunamobile.co.za online store. Registering with the online store allows visitors to create an address book, and enjoy "quick checkouts" by having lunamobile.co.za automatically enter their billing address and preferred shipping information. Registering with the online store requires visitors to provide their name, postal address, e-mail address, and telephone number.Purchasing at the Online Store
If you purchase merchandise through lunamobile.co.za, we will gather personal information (i.e., name, billing and shipping address information, e-mail address, telephone number and credit card information), as well as information about your purchases on our website.Debit Order Authority
This Authority and Mandate refers to our contract as dated as on acceptance hereof ("the Agreement"). I / We hereby authorise you to issue and deliver payment instructions to the bank for collection against my / our above mentioned account or credit card at my / our above mentioned bank (or any other bank or branch to which I / we may transfer my / our account) on condition that the sum of such payment instructions will never exceed my / our obligations as agreed to in the Agreement, and commencing on the commencement date and continuing until this Authority and Mandate is terminated by me / us.INFORMATION WE COLLECT ONLINE
Luna Mobile uses the information you provide when signing up for our mailing list, or requesting a catalogue, to send information about our products to you via e-mail and regular postal mail.INFORMATION WE SHARE WITH THIRD PARTIES
Luna Mobile does not sell or rent your e-mail address to unrelated third parties. We may, however, share e-mail addresses with our affiliated companies so that they may send you promotional materials about their products. You can be assured that our affiliated companies will not sell or rent your e-mail address to unrelated third parties.
We make the names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, available to our affiliates and other unaffiliated companies for their marketing purposes. If you would like to make sure that we do not disclose your name and postal mailing address to unaffiliated third parties for their marketing purposes, please click here and ask us not to share your postal address with unaffiliated companies.
Please be aware that lunamobile.co.za may use third parties to help provide services to you, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails, drawings, or contests.
You should also be aware that we may disclose specific information about you, if necessary to do so by law, or based on our good faith that it is necessary to conform or comply with the law, or is necessary to protect the users of our website, or the public.WHAT ARE COOKIES AND HOW DO WE USE THEM?
We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address and preferred shipping information. Just log on to your account with your user name and password, and you'll see a menu where you can update your information.LINKS
Lunamobile.co.za limits the number of employees that have access to the databases that contain personal data, and lunamobile.co.za employees are advised of the importance of confidentiality. In addition, it is our policy to never send your credit card number via e-mail. As an added safeguard, lunamobile.co.za does not store credit card information with your registered online profile.
We designed the lunamobile.co.za online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 4.0 or higher of Internet Explorer. Browsers that do not meet this requirement will be prevented from navigating the online store section of lunamobile.co.za. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.QUESTIONS/CONTACT US
If you have any questions, comments or concerns regarding our privacy practices, please contact us at the e-mail address, mailing address or telephone number found on our contact page.